Where are people or staff getting stuck?
Free digital readiness review
Find the right next digital step before you commit.
Work through the people, journeys, systems and safeguards that shape a successful digital service. Leave with a realistic starting plan, not a generic technology wish list.
Click the button to open Digital Readiness Guide in the bottom-right corner, then choose voice or text to start.
Take the thinking with you. Ask Digital Readiness Guide to email your tailored plan when you finish.
Start with the real situation
Bring the question your team is already asking.
You do not need specialist language or a finished brief. The guide helps you turn a difficult starting point into something clear enough to act on.
What repeat work puts most pressure on the team?
What do we already have that could work better?
What you will leave with
A useful starting point, not another generic checklist.
Work through the questions that matter now. The coach turns the conversation into a clear, proportionate plan you can share and improve.
A clear statement of the service challenge
Your most useful assets and gaps
A proportionate first digital step
Practical safeguards and measures of success
A guided conversation
Start with what you know. Build from there.
There is no need for a finished brief, perfect data or specialist vocabulary. Talk or type, take your time, then ask for the plan by email when it is ready.
- 01
Describe the needStart with the experience you want to improve.
- 02
Check your readinessLook at people, process, information and technology.
- 03
Choose a routeCompare practical options that match your capacity.
- 04
Receive your planAsk for a concise review by email when you are ready.
Grounded in trusted practice
Good questions, clear boundaries and sources you can check.
The tool supports judgement. It does not replace professional, legal, procurement, safeguarding or data-protection advice.
