- All Products and Services
- Back Care
- Bed and Chair Care
- Dressing and Comfort
- Eating and Drinking
- Health and Wellbeing
- Home Meals
- Household and Kitchen
- Leisure and Wellness
- Local Carer Services
- Moving and Handling
- National Services
- Physical Therapy
- Technology Enabled Care
- Wheelchair Accessories
- Wheelchair Cushions
Crossroads currently support family carers and the people they care for across many areas in North Yorkshire, including:
York Carers Centre is an independent charity and a network member of the national Carers Trust. Working in partnership with carers, statutory and voluntary organisations to ensure unpaid carers throughout York have access to confidential information, advice and support. They work with carers to influence positive change in service delivery with local government, employers, schools and health providers. York Carers Centre supports carers of all ages:
- Young adults (18 to 25)
- Young carers (5 to 18)
Norfolk Family Carers have been advising and supporting unpaid carers in Norfolk since 1993. Using their experience over the last two decades, they are introducing new, personalised support packages to help people balance their caring responsibilities with the rest of their lives. They offer practical and emotional support for carers at all stages of their caring journey.
Age UK Norfolk raise their own funds and rely on local fundraising to provide vital services across the county. Their relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through collective national and local campaigning work. Age UK Norfolk are proud to be making Norfolk a great place to grow older!
Carer’s PassportTheir Carer’s Passport supports carers visiting patients staying in hospital to provide care such as emotional and psychological support to maintain health and wellbeing, helping at mealtimes and providing personal care. It’s available on all adult in-patient wards at the discretion of the nurse in charge and offers concessions as a small gesture of thanks and appreciation, including discounted meals in the main restaurant and coffee shops in the West and East Outpatient areas and free parking.
Carer’s Partnership AgreementThe Carer’s Partnership Agreement Form is completed by staff when issuing the Carer’s Passport and sets out an agreement between the carer and ward about what support they can offer the patient. Patient care will always remain the responsibility of ward staff, but they recognise that some carers may wish to continue supporting the person they usually care for while they are in hospital. They aim to work in partnership with you and want to ensure that ward staff and carers are fully aware of each other’s responsibilities and expectations in meeting the patient’s needs. It’s important to establish what you wish your role to be and this information will be held as an agreement between the main carer and ward staff and reviewed regularly.
All County Councils have a statutory requirement to provide Community Equipment Services for people with social care needs, to enable them to stay living at home as independently as possible. NHS Norfolk and Waveney Clinical Commissioning Group have a statutory requirement to provide similar equipment for people with health care needs. Norfolk County Council (NCC) and Suffolk County Council (SCC) work together to provide an Integrated Community Equipment Service (ICES) for Norfolk & Waveney. Nottingham Rehab Services Ltd (NRS Healthcare) is our service provider for the delivery, collection, repair and servicing of community equipment within Norfolk and Waveney.
Equipment providedWorking closely with occupational therapists and other clinicians, ICES loans equipment free of charge to enable people to stay living at home independently, reducing the need for hospital or care home admissions. The provision of equipment is often key to facilitating hospital discharges. All equipment loaned will be provided on an individual basis to people who have been assessed as needing it. Here are some examples of what their equipment can help with:
- Getting into and out of bed
- Getting in and out of the bath, or up from the toilet
- Getting washed and dressed
- Getting up out of a chair
- Carrying things between rooms
Many people are carers without knowing it. You are an informal carer if you look after a family member, friend or neighbour who can't cope without your support because they are ill or disabled. As a carer, you have legal rights including access to financial support, practical help and employment support.
Not everyone realises that “in looking after somebody” they have become a carer. A carer is someone who, without payment, cares for a friend, family member, neighbour, or in fact anybody who could not manage without their help. This could be due to age, physical or mental health issues, substance misuse or disability. Carers come from all walks of life, can be all ages and are in different caring situations; often they have other commitments such as work, family and study. At the Leeds Teaching Hospitals NHS Trust we value the important role that carers play and know that being a carer can sometimes be difficult, demanding, both physically and emotionally, and isolating. We also appreciate that carers have a lot of knowledge about the person they care for and their condition, and that it is important to listen to carers and involve them in decisions about a patient’s care.
There is a wide range of resources and information for carers available locally. You may want to find out more about what is available to you in your community including other local and national resources. You can access a wide range of groups and organisations that offer help and advice in Lincolnshire. Some of this is free, and some you will have to pay for.
Shine Lincolnshire is a county wide charity which aims to support people with poor mental health to live well through accessing a range of support services, working with service users and carers and other agencies in Lincolnshire. Their site is designed to help people connect to locally based services. They are there to help build a network of support which will enable people to live independently in their own homes and communities with access to a range of activities and services that support recovery and good mental health; and generally, contributes to improved health, wellbeing, independence, and choice for people with a mental illness including serious mental illness.
For most people, caring is a rewarding and positive experience. However, for some people, caring can cause difficulties and sometimes advice, information and support is needed. This may be for many reasons, including physical and emotional health, as well as work or finances. The Lincolnshire Carers Service may be able to give you further advice. If you need to talk to someone about your caring role, call 01522 782224 (8am to 6pm, Monday to Friday). To find out what help and support is available, email email@example.com. Further help and support for you in your caring role is available on the Carers FIRST website.
Carelink provides a 24-hour Telecare Response Service which enables users to get help or reassurance ‘at the press of a button’ by having a telecare alarm unit fitted in their home. Carelink operators can call your family, friends, GP, the Emergency Services or other partner agencies to assist you if you need help. Other equipment is available to link to your alarm unit to help you stay living safely at home, giving you and your family peace of mind. Carelink also administers the Carers Emergency Alert Card.