Advocate Ally: Giving Carers a Voice Through AI
Carers have stories that matter. Their experiences with health services, social care, and everyday challenges offer insight that can shape better support for everyone. Yet many carers never get the chance to share those experiences. Long forms, written surveys and time pressures can make it hard to speak up.
At Bridgit Care, we want to change that. That’s why we created Advocate Ally, our new Voice AI Coach designed to make feedback simple, accessible and heard.
Why We Created Advocate Ally
Carers juggle a huge amount every day. Many feel they do not have time to fill in forms or write detailed feedback. Others find reading and writing difficult because of stress, fatigue, language barriers or learning differences. As a result, important stories go unseen.
Advocate Ally removes those barriers. Instead of typing, carers can simply call and speak in their own words. The system listens, captures their experiences and shares them safely and anonymously.
This means every carer — no matter their writing confidence, literacy level or available time — can be heard.
How Advocate Ally Uses AI to Support Carers’ Voices
Advocate Ally uses voice AI to help carers share their feedback quickly and comfortably. With this tool:
Every story is heard. The AI listens, summarises and organises feedback so it can be passed to local services.
Carers stay anonymous. This allows for honest and open conversations without fear of judgement.
Feedback becomes fully accessible. A quick call replaces long forms, giving carers a simpler way to participate.
Insights drive improvement. When many carers share similar stories, councils and health teams gain a clearer view of what needs to change.
This approach means feedback becomes less of a task and more of a natural conversation.
Turning Carers’ Experiences Into Better Services
Feedback is powerful. It highlights gaps, sparks ideas and helps services understand the real challenges carers face. Advocate Ally offers a new way for carers to influence the support they receive.
With clear, organised insights, services can:
improve GP appointment systems.
tailor local council support.
make social care pathways easier.
adjust communication styles.
design more inclusive services.
Good feedback leads to better experiences — and carers are the best people to guide that improvement.
Start Using Advocate Ally Today
Advocate Ally is now live through the Bridgit Care platform. Carers can open the tool, tap Call Ally, and start speaking immediately. There is no waiting, no typing and no pressure to “get it right.”
At Bridgit Care, we are committed to making support more personal, more accessible and more effective. Advocate Ally is one more step towards a future where every carer feels heard — not just in writing, but in their own voice.
If you are a carer, or you support carers, we invite you to try Advocate Ally. Your voice can help create change.