Carer services for each region we support

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Adult Social Care and Support – Sunderland

If you need care and support, there are a number of organisations that may be able to help you. Sunderland Information Point contains information about services and activities for adults, older people and their carers.

Carer Guidance – Sunderland

Many do not recognise themselves as carers.

They are parents, grandparents, children, partners, friends or neighbours doing what needs to be done to maintain a quality of life for those they are looking after. Sunderland Carers Centre is here to help you. Whether you are caring for young children, parents, grandparents, extended family members or friends, by adopting a “whole family” approach. Each member of a family will experience different caring roles and Sunderland Carers aim is to identify and support every need.

Carer Support – East Riding of Yorkshire

The Carers UK Digital Resource for Carers, brings together a number of specially-designed digital products and online resources all in one place to get the best results for carers and help organisations provide comprehensive information and support to you in your caring role, including local bespoke information. The one-stop-shop website will help you identify sources of support including technology, as well as promoting your own health and wellbeing, while enabling your independence.

Carer Support – Lancaster

The Lancashire Carer's Service provide information, advice and a wide range of specialist support services designed to help Carers continue in their caring role for as long as they choose and reduce the impact the caring role can have on their own health and wellbeing. This is achieved through work directly with individual Carers to discuss their concerns and needs, and design a tailored personalised support package.   Support available includes: 
  • Carers’ Assessments and reviews 
  • Coffee and Chat support groups in North and Central Lancashire  
  • Regular magazines providing information on local groups, activities and courses 
  • Support for contingency and emergency planning 
  • A huge range of Digital resources 
  • Access to a CHAT line manned by empathetic and helpful people 24 hours a day, 365 days a year 
  • Access to Volunteer Befriending and Sitting in Services to help you take a break from caring and provide additional company and support 
  • Access to other community, health and wellbeing services 
  • Opportunities to volunteer, make friends and provide support for others 
  • Carers’ Awareness Briefings
 In addition all registered carers will be invited to join the Carers’ Community Network to share their experiences and make new friends.

Carer Support in Hospital – Bristol and South Gloucestershire

Carers Support Centre has a team of Hospital Carer Liaison Workers who work at the BRI and Southmead Hospital. They provide one-to-one support for carers whilst they, or the person they care for, are in hospital. You can also get support for hospital discharge and the Hosptial Carer Liason Workers provide a valuable way of communicating with health professionals if the person you care for is in hospital. We help you by:
    • explaining hospital processes
    • communicating needs or concerns toward staff
    • emotional and End of Life support
    • attending meetings with you
    • ensuring you are involved in the care of the person you care for whilst they are in hospital, or supporting you to use the time to have a break from caring
    • speaking to you about benefits, carer's assessments and signposting you to other services
    • reporting on your experiences to hospital management.

Carer Support in Hospital – Leeds

Carers Leeds offers support to carers of older people on wards in Leeds Teaching Hospitals from their base at St James’s University Hospital. Carers Leeds supports carers and families when their loved one is in hospital and will either leave to move into a care home, or will return home with a package of care. Specialising in the particular issues faced by people who pay for their care. Also providing support to carers who are supporting someone at home and looking for care packages or care homes. If you’d like to refer a carer for support, you can do so through Carers Leeds. Carers Leeds focus on involving carers in discharge planning and ensuring that the carers are informed about services available to them in the community.

Carer Support In-Hospital – Lancaster

It can be a difficult experience to know that someone you love and care about has a mental health problem. You will need both information and support to be able to help them now that they are in hospital. Equally hospital staff need to work in partnership with you. They need your commitment, expertise and experience to achieve the best results for the patients.

Carer Support In-Hospital – Sunderland

South Tyneside and Sunderland NHS Foundation Trust recognises that carers play an important role in the continuing care of many of our patients during their hospital stay and in planning their discharge.

By implementing best practice, they want to promote the health and independence of carers. This is achieved though working closely with you as your knowledge and experience of caring for your loved one or patient is absolutely invaluable. It is because of this that they look to involve carers in all aspects of patient care, including offering flexible visiting hours so you can help with meal times, or getting washed and dressed. How we achieve this:
  • Early Identification and recognition of carers of all ages
  • Identifying and recognising your commitment as carers
  • Ensuring you are aware that you have certain rights as a carer, including the right to a carer’s assessment
  • Allowing you to make choices about your caring role
  • Actively seeking patients’ permission to share information with carers
  • Involving you in patients’ discharge planning  and offering relevant support
  • Monitoring your experience and satisfaction through surveys and carer organisation feedback
  • Identifying and supporting patients with a caring responsibility
  • Keeping you informed of patient condition
  • Ensuring information is shared with you to facilitate a safe admission and discharge
  • Sign post you to external support agencies such as Local Carers Centres
  • Carers who are patients themselves may have a special need for both a longer convalescence and more respite care for the person they look after. They may need additional support on discharge, as well as to be directed to sources of support.

Carer Support Service – Bedfordshire

Carers in Bedfordshire's support workers are here to help you when there is a hospital admission – whether that is the person you care for or yourself. Just let them know either by completing their form or phoning up. One of their support workers will then phone you to offer emotional and practical support. You may need information, advice, practical and emotional support at a time when things can feel quite overwhelming. They know that supporting someone, both in hospital and out, can be distressing and a real strain for you in your caring role. A hospital admission can also lead to an increase in the amount of care needed, either in the short or long term. Carers in Bedfordshire offer support such as:
  • Offering you additional support during this period. We know this can be a scary time.
  • Talking to hospital staff to ensure you get the information you need whilst the person you care for is in hospital.
  • Providing information about discharge processes and procedures and continuing care.

Carer Support Service – Sunderland

Sunderland Carers Centre provide support for people who look after others. That doesn’t mean professional carers. They offer support to those who care for their husband, wife, mam, dad, son, daughter, sibling, friend or other relative. Providing information, advice and guidance to carers in and around Sunderland – and it’s all confidential, non-judgemental and impartial. The Carers Centre is a “centrepoint” for carers in the city, assisting directly when and where they can and linking people with other organisations when more appropriate, to ensure every user gets the support they require.

Carer Support Service – Wandsworth

If the person you care for is admitted to hospital, it’s possible that this can effect the needs of both yourself and that person. There is a process that should be followed within hospitals to ensure a safe hospital discharge: Patients should be involved in every step of their discharge and discussions about what needs to be put in place should start as soon as possible. As a Carer, you should also be involved with this, with the permission of the person you care for. An assessment should be carried out to determine if care needs to be arranged for when a patient returns home and what that care will look like. It may be that extra personal care is required or equipment is needed to aid recovery. It is important that, as a Carer, you are able to talk about what you can and can’t, reasonably, do. Perhaps the mobility of the person you care for has become restricted due to their hospital stay and you are unable to assist them with moving; this would need to be explained in order to make sure the correct help is put in place.

Carers Emergency Card – Bedfordshire

You may be worried about what will happen to the person you care for if you are involved in an accident or crisis that prevents you continuing in your caring role. The Central Bedfordshire Carer’s Emergency Card enables you to record what you would like to happen in case of an emergency. The small card can easily be stored in your purse or wallet. If an emergency arises, the card will alert people that you are a carer and will know who to contact to make sure the cared for person is safe.

Carers Emergency Card – Bristol and South Gloucestershire

What would happen to the person you care for in an emergency or if you had an accident? Carers carry a card that shows their name, a unique identification number, and an emergency phone number. If a carer has an accident, has an emergency, or is taken seriously ill, this Carers Emergency Card can be used to alert a 24-hour emergency call centre to inform them that the person they care for needs help. Steps are then taken to ensure the safety of the person they care for. This card also opens up a variety of discounts for the card holder and can be used for:
  • Days out
  • Relaxation and therapies
  • Retail and eating
  • and more
Cards are issued by Bristol City Council or via the Carers Support Centre.

Carers Emergency Card – Leeds

This year, carers across the country are continuing to face new challenges as a result of the COVID-19 pandemic. Many people are taking on more caring responsibilities for their relatives and friends who are disabled, ill or older and who need support. They need to be recognised for the difficulties they are experiencing, respected for all they are doing, and provided with information, support and understanding. So during Carers Week, Carers Leeds are coming together to help Make Caring Visible and Valued. There are 6.5 million people in the UK who are carers. They are looking after a family member or friend who has a disability, mental or physical illness or who needs extra help as they grow older. Caring’s impact on all aspects of life from relationships and health to finances and work can be significant, and carers are facing even more difficult circumstances this year. Whilst many feel that caring is one of the most important things they do, its challenges should not be underestimated. Caring without the right information and support can be tough.  Carers Leeds feel it is vitally important that we recognise the contribution carers make to their families and local communities, workplaces and society, and that they get the support they need. Carers Leeds we have listened to Carers and one of the things they have asked for is a Carers Emergency card. As part of celebrating Carers week they are promoting their new Carers Emergency Card which allows you to register with Carers Leeds and receive the card or request a card if you are already registered with us.

Carers Emergency Card – Sunderland

Carers can often worry about what would happen in an emergency, if they had to go into hospital or are called away to care for another family member in crisis. A good way to do this is to draft your own Emergency Plan. A Carer's Emergency Plan(CEP) is a document containing vital information about what the carer does for the person they look after. The plan should ensure that vital help and support for the cared for person continues to be provided. If carers face an emergency they need to know that replacement care will get sorted out speedily and efficiently. For many, this may simply involve contacting a family member, friend or neighbour who is willing to cover in an emergency If the person you care for has a Care and Support Plan, or if you have your own Carers Support Plan these should include a contingency. Speak to your Social Worker, Assessment and Review officer or the Carers Centre for more information. As well as having your own Carer's Emergency Plan you can also request a Carer's Emergency Card. This is a credit card sized card that you can carry in your purse or wallet. It will identify you as a carer and holds a number to be contacted on your behalf in case of emergency. Whilst many feel that caring is one of the most important things they do, its challenges should not be underestimated. Caring without the right information and support can be tough.  Carers Leeds feel it is vitally important that we recognise the contribution carers make to their families and local communities, workplaces and society, and that they get the support they need. Carers Leeds we have listened to Carers and one of the things they have asked for is a Carers Emergency card. As part of celebrating Carers week they are promoting their new Carers Emergency Card which allows you to register with Carers Leeds and receive the card or request a card if you are already registered with us.

Carers Emergency Card – Wandsworth

The Carer’s Emergency Card Scheme provides peace of mind that in the event of an emergency, the person you care for will receive help and support whilst you're not there. The scheme helps you develop a plan for what might happen if you had an emergency and were unable to carry out your normal caring responsibilities. The Carer’s Emergency Card is recognised by local health and emergency services, so if you aren’t able to call a friend of family member, your emergency plan will be activated.

Carers Emergency Planning – East Riding of Yorkshire

If you are aged 18 or over and are responsible for caring for someone who lives with you, it is important to consider what would happen if you are caught up in an emergency and unable to carry out your care duties. You can do this by creating an emergency cover plan so you know the person you care for would be kept safe if a situation occurs. You should also carry a carer’s emergency contact card.

CarersLine – Bristol and South Gloucestershire

Need help, but don't know where to start? If you live in the Bristol and South Gloucester area you are not alone and can receive support locally. CarersLine is confidential and you can call with any questions or concerns that you have, to do with your caring role. They are available to listen to your concerns and can help with:
  • Breaks from caring and other ways of looking after yourself
  • Information about benefits and debt and where carers can go to get specialist help
  • Juggling work and care
  • Where to start in getting help at home
  • Support for carers in health settings
  • Aids and adaptations
  • Transport and travel issues
  • Guidance with form filling and where to go for further help
  • Managing other people’s affairs
  • Other free services

Groups and Workshops – Bedfordshire

Carers in Bedfordshire groups and workshops offer you the opportunity to meet others in a similar situation, learn more about the condition you are caring for and of course, catch your breath.  You can find details of all our events below. Some talks are available for you to watch at any time.
Carer support groups are friendly, informal get togethers, sometimes with a guest speaker, where you can chat to others about your caring role, and give each other support. Or simply just listen and be with others. They run all over Bedfordshire, and now on Zoom, too. Caring can be lonely so having contact with other carers can fight off that horrible feeling of isolation. You can come regularly or just pop in now and again, and stay for a short time. You can:
  • Share with others what it feels like to look after someone
  • Have your own needs recognised and understood – it’s a time for YOU.
  • Get information and learn more about support and local services
  • Share ideas on looking after yourself and managing your caring role
  • And what’s said in the group, remains in the group – it’s confidential
Support groups usually take place at places like community centres or cafes. There’s always tea/coffee on offer and staff there to support you too. It can be daunting to come along for the first time by yourself – but you can be sure of a warm welcome.

Groups and Workshops – Sunderland

Sunderland Carers Centre runs groups to give carers the opportunity to meet others in a similar situation. These groups include:
  • Carers Coffee Mornings: The Sunderland Carers Centre kitchen is available any time for carers to make themselves a coffee and a chat.
  • Carers on the Move: enjoy the sights of Sunderland on foot while making friends and getting fit with a weekly walking group for carers, friends and family. Led by a trained walker on Thursday mornings.
  • Crafty Cuppa Class:  An informal course of craft-based activities, a regular get together for people of all abilities to learn some new skills, have a cuppa and just switch off for a while.
  • In Touch Group: Monthly meeting for carers of adults with learning disabilities.
  • Parent Carer Transition Group: Monthly group that is open to all Parent Carers caring for a young person aged 14 - 25.
  • Partners Group: For couples where one partner has a physical disability or long-term illness.

Groups and Workshops – Wandsworth

Wandsworth Carer's Centre run a range of training courses and workshops to support Carers in their caring role and to develop personal skills and abilities outside of their caring role for self-development. Examples of courses we have provided include:
  • Improving Self-Esteem
  • Budgeting
  • Speaking up
  • Train the Trainer
Courses we regularly offer and that are co-produced with Carers include:
  • Stress Management
  • The Carers Star
  •  Long Term Planning

The Stress Management for Carers course has been designed and developed with Carers for Carers.

It involves two 3 hour sessions that are delivered over two consecutive weeks and include the following:

  • What is Stress?
  • Personal Stress Triggers
  • Time Management and Prioritising
  • Coping Strategies & Stress Management Techniques
  • Breathing and Relaxation Exercises

Tackling Social Isolation – Leeds

Carers Leeds understand that carers can become isolated and lonely as a result of their caring role.  Although many carers live with the person they care for, they still feel isolated, particularly if they have lost contact with friends and family and find it difficult to leave the home. They work with carers to reduce this isolation, finding solutions unique to each carer. To help tackle this, Carers Leeds have two dedicated projects that aim to reduce social isolation in carers across Leeds. The projects are divided into two groups, one for carers aged under 50, and the other works with carers over 50.